Clinic Appointment Scheduler
Client
Gauteng Health Department (Pilot)
Time to Solution
2-4 weeks to first results
Measurable Results
The Story: From Problem to Solution
The Challenge They Faced
Community clinics had massive queues—patients waited 4+ hours for simple consultations. We built an SMS-based appointment system where patients receive reminders, can reschedule, and get estimated wait times. Clinic staff see daily schedules and can manage walk-ins vs appointments.
But the real problem was deeper:
- Processes relied on paper and manual data entry
- No visibility into operations when away from the office
- Load shedding and connectivity issues disrupted workflow
How We Solved It
Mobile-First Design
Works offline and syncs when connectivity returns—perfect for load shedding.
Real-Time Dashboard
Instant visibility from anywhere: web, mobile, or tablet.
Life After Our Solution
Since implementing our system:
- Average wait time reduced from 4 hours to 45 minutes — This is what it meant for their bottom line.
- Operational costs reduced by 40% through automation.
- 100% data accuracy—no more manual entry errors.
Quick Facts
Technologies Used
Key Features
- Works during load shedding
- No internet? No problem (offline mode)
- Real-time WhatsApp/Email notifications
- Digital signatures & photo proof
Results & Impact
Average wait time reduced from 4 hours to 45 minutes
The implementation led to significant business growth and operational efficiency improvements.
Client Testimonial
"Monyamane Tech Solutions delivered beyond our expectations. Their expertise and professionalism made this project a success."
Client Representative
Gauteng Health Department (Pilot)Project Timeline
Discovery & Planning
Requirements gathering, architecture design, and project planning.
Week 1-2Development Phase
Core development with weekly client reviews and feedback sessions.
Week 3-12Testing & QA
Comprehensive testing including security, performance, and user acceptance testing.
Week 13-14Deployment & Launch
Production deployment, user training, and go-live support.
Week 15-16Post-Launch Support
Ongoing maintenance, monitoring, and optimization.
OngoingTechnical Implementation
Architecture
Microservices-based architecture with container orchestration using Kubernetes.
Security
End-to-end encryption, OAuth 2.0 authentication, and regular security audits.
Performance
Optimized for 99.9% uptime with auto-scaling and CDN integration.
Project Gallery
Related Projects
Your Business Deserves Better
Stop fighting with manual processes, downtime, and disputes. Let's build the solution you need.